Cerca hotel in Contea di Johnson

“Hotel needs to improve the access control cards system. First time, one of the access cards didn’t work. Next day, my access card was deactivated, the following day we had to go to the front desk twice as the staff didn’t set up correctly the access cards.”

“We got there Thursday left Monday and room was not cleaned once. Supposedly they don’t clean them on weekends. If I knew that I wouldn’t have stayed there. We threw our own trash and had to ask for clean towels. Trying to get more orange juice in the morning the lady didn’t understand us. I understand they need to work but your in the United States learn English”

“I liked having an indoor hot tub. However it could have been much cleaner. When I reported that it needed to be cleaned, the staff said it was clean. I never got to use the breakfast, since it ended at 9am and I could not get to it that day early. 10am would have been good for me. My room was fine.”

“We stayed on the third floor, when we walked in the room it felt humid and had a smell to it. We were only provided towels in the restroom, no hand towels to dry off your hands. Elevator felt sketchy. Breakfast was great! And staff was good. Enjoyed being close to restaurants.”

“I made and paid a reservation only to be told on the day I checked in that it is sold out and downgraded the unit I stayed. The management refused to give a monetary refund if the payment I made and the actual cost of the unit they gave me. It wasn't much but the action of giving away my reservation is disappointing and frustrating”

“It was ok , but the beds were super hard and had feather pillows which I am allergic to. No sleep, the pool was average, hot inside the pool room and the pool water was freezing.”

“First time in Texas, booked the hotel via Expedia. Not sure if it was me at time of booking or after but we ended up getting a room that was handicap accessible. There was not many places to put our luggage, the bathroom had little counter space, there was no hot water in the bathroom sink (not accessible related I'm sure), there was an adjoining door and we could hear the folks in the next room, the extra lock on the door didn't work and the AC seemed to be too cold, and when we turned it up,...

“10”

“Problems at check in took forever and the room wasn’t al the way clean black hair still on floor and sink and toilet told front desk in the morning and all they said was will let management know”

“Clean rooms and no problems, great place”

“Uneventful, no complaints, no excessive cameras in all the hallways, staff was friendly. Gj IHG!”

“perfect for the track”